Going away? We’ll keep your mail safe and secure
Buy Hold MailHow to Modify a Service
Why use Hold Mail
Mail is safe
Whether you’re on vacation or away for home renovations, we’ll hold your mail in a secure Canada Post facility.
Handle temporary business closures
Ideal for schools, seasonal businesses and home-based offices that regularly shut down. Mail stays private.
Easy to buy and manage
Online or at the post office, in a few short steps. Back early? Cancel your service to resume delivery.
Here’s what we don’t hold
Parcels (for example XpresspostTM
or Regular Parcel
- Prepaid envelopes
- Newspapers and flyers delivered by other parties
- Personal mail delivered to a business/institution such as an office building, a hospital or a hotel
- Mail received at a shared postal address (i.e when the same address is used by more than two businesses)
- Mail through a privately administered mailbox company
If you’re expecting parcel deliveries you must inform the sender(s) of your new address, even when you have the Hold Mail service in place. For more details, please read the terms and conditions of the service.
How much does it cost?
Whether you’re purchasing for business or home delivery, your mail is safely held by us and delivered when you return.
Buy residential Hold Mail to suspend mail delivery at your home address. Individuals can include up to four names at the same location in the base fee; with option to include up to four additional names, for a fee. You can’t include a business name in your residential request (it’s only for individuals). Service typically begins 3 business days after you place your order.
$21.75 for up to 2 weeks per household *
Each additional week is $10.75
Each additional name is $3.00
Buy business Hold Mail when you’re away from your business location. Businesses can include up to two business names and up to two individual names at the same location in the base fee; with option to include up to four additional individual names, for a fee. Service typically begins 3 business days after you place your order.
$44.75 for up to 1 week*
Each additional day is $8.90
Each additional individual name is $3.00
What you need to get started
- Sign-in to your Canada Post account or sign-up.
- Enter your address and identification information.
- Choose the length of service.
- Pay with our credit card.
Buy Hold Mail
Forward mail to your new address
Ensure all your important mail reaches you at your new address. Set up our convenient Mail Forwarding service in a few easy steps.
Forward your mail
Get bills and statements online
Manage your financial life in one inbox. Receive bills, pay stubs and statements as soon as they’re issued. It’s secure, convenient and free.
Learn about epost
Have a parcel to send?
Ship parcels anywhere in Canada or around the world. We have competitive prices and reliable service.
Ship with us
Where Do I Pick Up My Held Mail