Entrar No Hotmail Pelo Sign in

If you’re having problems signing into your account, make sure:

• Caps Lock is turned off (passwords are case sensitive).

• Your email address is spelled correctly.

• Your account hasn’t been inactive for more than 365 days. To keep your Outlook.com account active, you must sign in to the account at least once every 365 days. After 365 days of inactivity, your email will be deleted and cannot be recovered.

If you’re still having problems signing in, you might need to:

• Check the service status for Outlook.com

• Reset your password. If you’ve recently changed your password, try entering your old one again. If your old password works, you must lock your device and then unlock it using your new password.

• Turn off automatic sign in

If you’re having problems with Outlook.com, check the service status. If the status isn’t green, wait until the service is running normally and try again.

If you’ve forgotten or lost your password, you can create a new one.

1. Go to Reset your password to begin.

2. Choose the reason you can’t sign in, and select
   Next.

3. Enter the email address you used when you created your Microsoft account.

4. Enter the characters you see on the screen and select
   Next.

5. If you added security info to your account, choose whether a one-time code will be sent to your alternate phone number or email address.

6. Enter the code you receive on the next screen, and create a new password.

   Note:If you don’t have or can’t get to your security info (your alternate phone number or email address), clickI didn’t get a code
   when you’re prompted for a code at sign-in, or I don’t have access to these when you’re resetting your password, then follow the instructions.
   Go to Recover your Microsoft account for tips on how to successfully fill out the security questionnaire.

Your account might be temporarily blocked because we noticed some unusual sign-in activity. If your account is blocked, see Unblock my Outlook.com account.

Microsoft always keeps an eye out for unusual sign-in activity, just in case someone else is trying to get into your account. If you’re travelling to a new place or using a new device, we might ask you to confirm that it really is you.

Read How to access Outlook.com when traveling for more information.

If Outlook.com automatically signs you in, turn off automatic sign in.

1. In Outlook.com, select your account picture at the top of the screen.

   

2. Select
   Sign out.

3. Go to the Outlook.com sign-in page and select
   Sign in.

4. Enter your email address or phone number and select
   Next.

5. On the Enter password page, clear
   Keep me signed in.

   

6. Enter your password and select
   Sign in.