FOR IMMEDIATE RELEASE
First Delivery Centre in Wellington Expands Business Footprint in
Concentrix’ investment in
includes a new state-of-the-art facility that will be home to more than 300 staff, impacting employment generation and economic growth in
Concentrix, a leader in high-value global business services, today inaugurated its purpose-built delivery centre in
The global delivery centre, which currently employs 100+ staff to manage the client’s operations in
as well as in other countries, adds to Concentrix’ investment in the region. Located at
delivery centre network, which employs more than 1,000 people across
says, “Concentrix supports several international and local iconic brands from its
delivery centres. The new centre is an integral component of Concentrix’ network of global centres in more than 25 countries and across six continents. A significant volume of our work delivered in
is for international technical and customer support. This has contributed to growth in net-new jobs and commercial inflows from export services in
operation will employ and develop local talent-the lifeblood of the regional economy. We are delighted to have helped bring their investment to the
region and look forward to the investment growing and becoming part of the
Global Delivery Project Executive
says, “Concentrix is fanatical about our clients and staff. As such, our plans for
include significant investment in people, training, and technology. Our
centre offers a business continuity plan (BCP) and disaster recovery plan (DRP) for clients in
Concentrix partners with its clients to deliver end-to-end customer engagement services, supported by innovative technology, analytics, and deep domain expertise. In addition to growth in clients, services, and jobs, the company has also won many industry awards and recognitions, including the recent wins at the Stevie International Business Awards (Silver for Best Customer Service), Contact
Magic Quadrant for Customer Management Contact Center Business Process Outsourcing. Concentrix has also featured in HfS’ 2016 Blueprint for Contact Centre Operations.
ABOUT CONCENTRIX:Different by Design
Concentrix, a wholly-owned subsidiary of
operates in 26 countries around the world. Additional information about SYNNEX may be found online at www.synnex.com.
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