cannot connect to the norton server
Posted:
04-Jul-2022 | 1:46PM · 18 Replies · Permalink
hi,
my problem is the Norton show me a message ” cannot connect to the norton server an unexpected browser has occurred ”
i try everything and many solutions but nothing, ihave a 83 days in my Account help me please.
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Replies
Re: cannot connect to the norton server
Posted: 04-Jul-2022 | 2:02PM
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Hello. That’s slightly similar to my issue. I really hope they will check and fix it ONCE AND FOR ALL.
Re: cannot connect to the norton server
Posted: 04-Jul-2022 | 2:42PM
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Although Pitbull2022 says this did not work for him, it did work for me. So it is worth a try.
Download and run the Norton Removal and Reinstall tool from here. www.norton.com/nrnr Use the Adanced > Remove Only option. After the uninstall, restart your computer. Then log into your Norton Account at https://my.norton.com and click on Download. Follow the instructions to Install on this device. Be sure that after installation is complete yourun LiveUpdate manually a few times, restarting as necessary, until no updates are available.
Let us know if this works for you.
Things happen. Export/Backup your Norton Password Manager data.
Re: cannot connect to the norton server
Posted: 04-Jul-2022 | 6:51PM
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Things happen. Export/Backup your Norton Password Manager data.
Re: cannot connect to the norton server
Posted: 08-Jul-2022 | 6:12PM
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cannot connect. reinstalled Norton 5 times. Called customer support and spoke with several tech support staff. Am strongly considering dropping Norton.
Re: cannot connect to the norton server
Posted: 12-Jul-2022 | 8:31AM
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I have the same issue. I tried to input a new key through the help screen and got this error. Also, clicking on a new mail notice gave me an error. Contacted chat, got my subscription renewed OK, but the support tech could not resolve the connection error, in fact he really didn’t try. He asked me if I wanted to uninstall – reinstall. Question for the group, does this comment “Use the Adanced > Remove Only option” mean that only the program and not the settings will be removed?
Re: cannot connect to the norton server
Posted: 12-Jul-2022 | 8:43AM
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Hello. No, it will remove the program and all of the settings!
I really hope they will fix the error.
Re: cannot connect to the norton server
Posted: 12-Jul-2022 | 9:20AM
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However, this issue is from Norton Activation Server’s side. They should fix it once and for all.
Re: cannot connect to the norton server
Posted: 27-Jul-2022 | 2:14AM
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Gayathri R | Norton Forums Global Community Administrator | NortonLifeLock
Re: cannot connect to the norton server
Posted: 27-Jul-2022 | 4:43AM
· Edited: 27-Jul-2022 | 4:51AM · Permalink
Hello. Thank you for your reply. Currently, the issue is solved for me. I hope it will not occur again.
Re: cannot connect to the norton server
Posted: 27-Jul-2022 | 6:14AM
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Not solved for me. “An unexpected browser error was received” popped up when I went in to check my subscription status after updating to 22.20.5.39.
Re: cannot connect to the norton server
Posted: 30-Jul-2022 | 8:38AM
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Hi @doggyofone,
I have sent you a private message requesting additional information. Could you please check your inbox when you get a chance? Thanks.
-Gayathri
Gayathri R | Norton Forums Global Community Administrator | NortonLifeLock
Re: cannot connect to the norton server
Posted: 24-Feb-2021 | 10:24AM
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Gayathri R | Norton Forums Global Community Administrator | NortonLifeLock
Re: cannot connect to the norton server
Posted: 20-Mar-2021 | 8:17PM
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Have just transferred Morton license to a new PC.
Keep getting the ‘cannot connect to the norton server’ message.
Seems to have installed but this worries me.
Want to update acco0unt with a differenrt emai but not confident.l
Re: cannot connect to the norton server
Posted: 15-Apr-2021 | 6:30PM
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I have this same problem. Uninstalled twice….tried different browsers, but the problem persists.
Re: cannot connect to the norton server
Posted: 15-Apr-2021 | 7:17PM
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The quality of the product is demonstrated by this bug that has YEARS left without fixing.
This thread is closed from further comment. Please visit the forum to start a new thread.
Cannot Connect to Ncsoft Login Services
Source: https://community.norton.com/en/forums/cannot-connect-norton-server-12
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Re: cannot connect to the norton server
Posted: 27-Jul-2022 | 2:14AM
· Permalink